Returns, Exchanges, and Refunds :

Returns & Exchanges

If you need to exchange a product, please follow these guidelines:

• Exchange Period: You can request an exchange within 3 days of receiving your order. After 3 days, exchanges are not possible.
• Condition for Exchange: The item must be unused, in its original condition, and in the original packaging.

• Important Notes:
• Color Variations: Colors may appear differently on your device due to screen settings. Contact our customer engagement team at 901-988-7064 for 'daylight' images if needed. Exchanges due to color perception are not accepted.
• Blouse Length: Variations in blouse length may occur due to different weaving techniques. Measurements are provided online; if shopping in-store, please request a measurement before purchasing.
• Non-Exchangeable Items: Jewellery, gift cards, coin collectibles, and saris with detached blouses or tassling are not eligible for exchange.

• How to Initiate an Exchange:
  Email us at [email protected] with your order details and reason for the exchange within 3 days of receiving your order. We will review your request and let you know if it’s approved.

• Return Shipping:
  Once your exchange is approved, ship the item to: Aikyatha, 29 3RD MAIN ROAD, Margosa Rd, Malleshwaram, Bengaluru, Karnataka 560003
  You will be responsible for the return shipping costs, which are non-refundable. Any shipping, import duties, payment gateway charges, and currency conversion fees will be deducted from your refund or exchange.

• Additional Notes:
• Aikyatha is not responsible for damage due to rain, stains, improper cleaning, or general wear and tear.
• Exchanges or returns are not permitted for items with false and pico services or sari tassling/blouse detachment.

If you have any questions or need further assistance, please contact us at [email protected].

Refunds

·        Refund Policy:
We do not offer refunds under any circumstances.

·        Alternative Option:
If you are unable to find a suitable product for exchange, you may choose to hold the funds as store credit for a future purchase.

For details on the exchange process, please refer to our Returns & Exchanges policy above.

Cancellations of Orders

·        Cancellation Policy:
We begin processing your order as soon as payment is received, so cancellations are not encouraged.

·        Discussing Cancellations:
If you need to discuss a potential cancellation, please contact our customer support team at +91 9019887064  or email us at info@aikyatha.com.

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